What Our Customers Say

What our customers have said about Tea Urchin over the years. These are real reviews, originally published on teaurchin.com between 2012 and 2020, republished here exactly as they were written.

On the teas

Our customers kept coming back to one word: clean. "I've come to expect a certain 'cleanliness' from Tea Urchin sheng," wrote Matu. "No off flavors, strange sourness that can be common in puerh." Theodore, after ten sessions with our Jing Mai, went further: "I haven't yet found sourness in any of Tea Urchin's teas, and I don't know that I ever will."

They noticed the leaf too — "many full leaves, something I have come to expect with Tea Urchin" — and the care in the making: "A great deal of care was taken to produce this quality."

"This tea is clearly exceptional, even by Tea Urchin's already high standards."

— Mike, on our 2017 Lao Ban Zhang

On Eugene & Belle

"I trust Eugene, and he is one of the few vendors I do trust."

— Haveteawilltravel

Another customer summed up the feeling more simply: "An awesome tea from an awesome company!" And as swapilot wrote: "Well done Eugene and Belle, you have a passion for tea and your products show it!"

On the experience

Ordering from us came with touches people remembered. "Samples from this company are outstanding; the size is perfect, and they seem to have been created to order." Orders arrived in "fantastic packaging" with "a hand written note" — and even our wrappers got love: "Their wrappers are really fun."

Buying tea from half a world away takes trust. We're grateful so many of you gave us yours.